You must have a valid order number and email address to process your replacement request.
Replacement products are not covered by a warranty as stated in our Limited Lifetime Warranty, but are governed by our non-warranty replacement policy. However, at our sole discretion, we do offer replacements for products not governed by our Limited Lifetime Warranty. Such replacement products are offered free of charge with a small fee for shipping and handling. It is Tech Armor's policy to not offer more than two replacement products to any one customer based on a single initial product purchase. If you have any issues with your product arriving damaged, please contact us at customersupport@techarmor.com and we will take the necessary steps to get you the perfect product in your hands.
For all purchases from Amazon USA, Amazon Canada, Amazon UK or EU Subsidiaries or Tech Armor Website (www.techarmor.com), please use this form to process your replacement. The form will direct you to the kind of non-warranty replacement you are covered under depending on when your purchase was made. If you purchased from any other marketplace, please contact us at customersupport@techarmor.com with your order number and reason for needing a replacement.
Click here for assistance on how to use the form and change your address. (Video)
Once you process your replacement request you will receive a confirmation email stating your entry was successfully submitted. Be sure to check that your address, requested replacement and reason for replacement are all accurate before submitting your request. Once your request is submitted we are unable to make any changes. The costs of shipping and returns will be your responsibility.
If you purchased from Amazon USA, Amazon Canada, Amazon UK or EU Subsidiaries or Tech Armor Website (www.techarmor.com), please enter your order number and the email address you used with your purchase to process a replacement. It's very important that you enter the correct information so please be detailed and accurate. This Online Replacement Form processes all screen protectors, cases and cables.
Note: For Powerbank replacements, please contact us at customersupport@techarmor.com and provide your order #, name, shipping address, and reason you're requesting a replacement.